We respect your privacy. The information we collect on our website is used for our arrangements with families in need. We do not share any of the information provided with anyone not directly involved with the cremation arrangements selected. We share information with our staff, crematories, cemeteries, officials involved with filing/certifying death certificates, clergy, florists, etc.
Shipping:
Shipment of items selected such as urns, death certificates, memorial packages and cremated remains are done through the United States Postal Services. Shipment of cremated remains may only be done through the USPS Priority Mail Express™. All shipment fees must be paid prior to shipment of any items.
Returns & Refunds:
For damaged merchandise, we must be notified within 24 hours of acceptance of delivery. The defective merchandise must be unused. It will be returned at our cost and a replacement will be shipped to the same address at no charge once we receive the damaged merchandise and verify the defect.
Unused merchandise can be returned in the original package within 15 days of acceptance of delivery for full credit, provided we receive notice within the specified time frame. Purchaser pays shipping.
Used merchandise is not returnable, including any item containing cremated remains.
Customer Service: For more information, call (405) 608 4141 or visit our office at Oklahoma City Cremation, 910 NW 79th Street, Oklahoma City, OK 73114
